:root {
    --help-bg: #f7f5f1;
    --help-card: #ffffff;
    --help-text: #171512;
    --help-muted: #77716a;
    --help-border: rgba(23, 21, 18, 0.12);
    --help-dark: #211e1a;
    --help-soft: #ebe6de;
    --help-accent: #a78b68;
}

/* =====================================================
   GENEL
===================================================== */

.help-container {
    width: min(1180px, calc(100% - 40px));
    margin: 0 auto;
}

.help-hero {
    padding: 150px 0 110px;
    background:
        radial-gradient(
            circle at top right,
            rgba(167, 139, 104, 0.2),
            transparent 38%
        ),
        var(--help-bg);
    border-bottom: 1px solid var(--help-border);
}

.help-hero-small {
    padding-bottom: 90px;
}

.help-hero .help-container {
    max-width: 1180px;
}

.help-eyebrow,
.support-label {
    display: inline-block;
    margin-bottom: 18px;
    color: var(--help-accent);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 3px;
}

.help-hero h1 {
    max-width: 800px;
    margin: 0;
    color: var(--help-text);
    font-family: "DM Serif Display", serif;
    font-size: clamp(48px, 7vw, 88px);
    font-weight: 400;
    line-height: 0.98;
}

.help-hero p {
    max-width: 680px;
    margin: 28px 0 0;
    color: var(--help-muted);
    font-size: 18px;
    line-height: 1.8;
}

.help-breadcrumb {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    margin-bottom: 40px;
    color: var(--help-muted);
    font-size: 13px;
}

.help-breadcrumb a {
    color: var(--help-muted);
    text-decoration: none;
    transition: color 0.25s ease;
}

.help-breadcrumb a:hover {
    color: var(--help-text);
}

.help-breadcrumb i {
    font-size: 8px;
}

/* =====================================================
   YARDIM ANA SAYFA
===================================================== */

.help-section,
.help-content-section {
    padding: 100px 0;
    background: var(--help-bg);
}

.help-card-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
}

.help-card {
    position: relative;
    display: flex;
    flex-direction: column;
    min-height: 360px;
    padding: 38px;
    overflow: hidden;
    color: var(--help-text);
    text-decoration: none;
    background: var(--help-card);
    border: 1px solid var(--help-border);
    border-radius: 4px;
    transition:
        transform 0.35s ease,
        box-shadow 0.35s ease,
        background 0.35s ease;
}

.help-card::before {
    content: "";
    position: absolute;
    right: -70px;
    bottom: -70px;
    width: 180px;
    height: 180px;
    background: var(--help-soft);
    border-radius: 50%;
    transition: transform 0.45s ease;
}

.help-card:hover {
    transform: translateY(-8px);
    box-shadow: 0 24px 55px rgba(23, 21, 18, 0.1);
}

.help-card:hover::before {
    transform: scale(1.35);
}

.help-card-icon {
    position: relative;
    z-index: 1;
    display: grid;
    width: 64px;
    height: 64px;
    margin-bottom: 55px;
    place-items: center;
    background: var(--help-soft);
    border-radius: 50%;
}

.help-card-icon i {
    font-size: 23px;
}

.help-card h2 {
    position: relative;
    z-index: 1;
    margin: 0 0 15px;
    font-family: "DM Serif Display", serif;
    font-size: 30px;
    font-weight: 400;
}

.help-card p {
    position: relative;
    z-index: 1;
    margin: 0 0 28px;
    color: var(--help-muted);
    line-height: 1.7;
}

.help-card span {
    position: relative;
    z-index: 1;
    display: flex;
    align-items: center;
    gap: 10px;
    color: var(--help-text);
    font-size: 14px;
    font-weight: 700;
}

.help-card span i {
    transition: transform 0.25s ease;
}

.help-card:hover span i {
    transform: translateX(5px);
}

.support-box,
.support-strip {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 40px;
    margin-top: 70px;
    padding: 55px;
    color: #fff;
    background: var(--help-dark);
}

.support-box h2,
.support-strip h2 {
    margin: 0 0 12px;
    font-family: "DM Serif Display", serif;
    font-size: 35px;
    font-weight: 400;
}

.support-box p,
.support-strip p {
    max-width: 650px;
    margin: 0;
    color: rgba(255, 255, 255, 0.65);
    line-height: 1.7;
}

.help-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    gap: 12px;
    min-height: 52px;
    padding: 0 26px;
    color: var(--help-dark);
    font-size: 14px;
    font-weight: 700;
    text-decoration: none;
    background: #fff;
    border: 1px solid #fff;
    transition:
        background 0.25s ease,
        color 0.25s ease;
}

.help-button:hover {
    color: #fff;
    background: transparent;
}

/* =====================================================
   İÇERİK YAPISI
===================================================== */

.content-layout {
    display: grid;
    grid-template-columns: 250px minmax(0, 1fr);
    gap: 80px;
    align-items: start;
}

.help-sidebar {
    position: sticky;
    top: 110px;
    display: flex;
    flex-direction: column;
    border-top: 1px solid var(--help-border);
}

.help-sidebar a {
    padding: 19px 4px;
    color: var(--help-muted);
    font-size: 14px;
    font-weight: 600;
    text-decoration: none;
    border-bottom: 1px solid var(--help-border);
    transition:
        padding-left 0.25s ease,
        color 0.25s ease;
}

.help-sidebar a:hover,
.help-sidebar a.active {
    padding-left: 12px;
    color: var(--help-text);
}

.help-sidebar a.active {
    border-left: 3px solid var(--help-dark);
}

.help-content {
    min-width: 0;
}

.content-heading {
    display: flex;
    gap: 30px;
    margin-bottom: 55px;
}

.content-number {
    color: var(--help-accent);
    font-family: "Inconsolata", monospace;
    font-size: 14px;
    font-weight: 700;
}

.content-heading h2,
.content-block h2 {
    margin: 0 0 18px;
    color: var(--help-text);
    font-family: "DM Serif Display", serif;
    font-size: clamp(32px, 4vw, 48px);
    font-weight: 400;
    line-height: 1.1;
}

.content-heading p,
.content-block > p {
    margin: 0;
    color: var(--help-muted);
    font-size: 17px;
    line-height: 1.8;
}

.content-block {
    margin-top: 75px;
}

/* =====================================================
   SİPARİŞ TAKİBİ
===================================================== */

.steps-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 18px;
}

.step-card {
    position: relative;
    min-height: 280px;
    padding: 30px;
    background: var(--help-card);
    border: 1px solid var(--help-border);
}

.step-card > span {
    position: absolute;
    top: 25px;
    right: 25px;
    color: rgba(23, 21, 18, 0.22);
    font-family: "Inconsolata", monospace;
    font-size: 13px;
}

.step-card > i {
    margin: 20px 0 45px;
    color: var(--help-accent);
    font-size: 30px;
}

.step-card h3 {
    margin: 0 0 13px;
    font-size: 18px;
}

.step-card p {
    margin: 0;
    color: var(--help-muted);
    font-size: 14px;
    line-height: 1.7;
}

.info-panel,
.warning-panel {
    display: flex;
    gap: 22px;
    margin-top: 28px;
    padding: 28px;
    background: var(--help-soft);
    border-left: 3px solid var(--help-accent);
}

.info-panel-icon,
.warning-panel > i {
    flex-shrink: 0;
    color: var(--help-accent);
    font-size: 23px;
}

.info-panel h3,
.warning-panel h3 {
    margin: 0 0 8px;
    font-size: 17px;
}

.info-panel p,
.warning-panel p {
    margin: 0;
    color: var(--help-muted);
    line-height: 1.7;
}

.status-list {
    margin-top: 35px;
    border-top: 1px solid var(--help-border);
}

.status-item {
    display: grid;
    grid-template-columns: 20px 1fr;
    gap: 20px;
    padding: 25px 0;
    border-bottom: 1px solid var(--help-border);
}

.status-dot {
    width: 10px;
    height: 10px;
    margin-top: 7px;
    background: var(--help-accent);
    border-radius: 50%;
    box-shadow: 0 0 0 6px rgba(167, 139, 104, 0.14);
}

.status-item h3 {
    margin: 0 0 7px;
    font-size: 16px;
}

.status-item p {
    margin: 0;
    color: var(--help-muted);
    line-height: 1.6;
}

/* =====================================================
   İADE VE DEĞİŞİM
===================================================== */

.return-highlight {
    display: grid;
    grid-template-columns: 95px 1fr;
    gap: 30px;
    padding: 40px;
    background: var(--help-dark);
}

.return-highlight-icon {
    display: grid;
    width: 80px;
    height: 80px;
    color: var(--help-dark);
    place-items: center;
    background: #fff;
    border-radius: 50%;
}

.return-highlight-icon i {
    font-size: 27px;
}

.return-highlight span {
    display: block;
    margin-bottom: 8px;
    color: rgba(255, 255, 255, 0.55);
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 2px;
}

.return-highlight strong {
    display: block;
    margin-bottom: 10px;
    color: #fff;
    font-family: "DM Serif Display", serif;
    font-size: 38px;
    font-weight: 400;
}

.return-highlight p {
    margin: 0;
    color: rgba(255, 255, 255, 0.65);
    line-height: 1.7;
}

.check-list {
    display: grid;
    gap: 16px;
    margin: 35px 0 0;
    padding: 0;
    list-style: none;
}

.check-list li {
    display: flex;
    align-items: flex-start;
    gap: 15px;
    color: var(--help-muted);
    line-height: 1.7;
}

.check-list i {
    display: grid;
    flex-shrink: 0;
    width: 24px;
    height: 24px;
    color: #fff;
    place-items: center;
    background: var(--help-dark);
    border-radius: 50%;
    font-size: 10px;
}

.vertical-steps {
    margin-top: 40px;
}

.vertical-step {
    position: relative;
    display: grid;
    grid-template-columns: 52px 1fr;
    gap: 25px;
    padding-bottom: 35px;
}

.vertical-step:not(:last-child)::after {
    content: "";
    position: absolute;
    top: 52px;
    bottom: 0;
    left: 25px;
    width: 1px;
    background: var(--help-border);
}

.vertical-step > span {
    position: relative;
    z-index: 1;
    display: grid;
    width: 52px;
    height: 52px;
    color: #fff;
    place-items: center;
    background: var(--help-dark);
    border-radius: 50%;
    font-weight: 700;
}

.vertical-step h3 {
    margin: 2px 0 9px;
    font-size: 18px;
}

.vertical-step p {
    margin: 0;
    color: var(--help-muted);
    line-height: 1.7;
}

/* =====================================================
   SSS
===================================================== */

.faq-group + .faq-group {
    margin-top: 65px;
}

.faq-group-heading {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 22px;
}

.faq-group-heading i {
    color: var(--help-accent);
    font-size: 22px;
}

.faq-group-heading h2 {
    margin: 0;
    font-family: "DM Serif Display", serif;
    font-size: 34px;
    font-weight: 400;
}

.faq-list {
    border-top: 1px solid var(--help-border);
}

.faq-item {
    border-bottom: 1px solid var(--help-border);
}

.faq-item summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
    padding: 25px 0;
    color: var(--help-text);
    font-size: 16px;
    font-weight: 600;
    list-style: none;
    cursor: pointer;
}

.faq-item summary::-webkit-details-marker {
    display: none;
}

.faq-item summary i {
    color: var(--help-accent);
    font-size: 14px;
}

.faq-answer {
    max-width: 760px;
    padding: 0 45px 28px 0;
    color: var(--help-muted);
    line-height: 1.8;
}

.faq-item[open] summary {
    color: var(--help-accent);
}

/* =====================================================
   RESPONSIVE
===================================================== */

@media (max-width: 1000px) {
    .help-card-grid,
    .steps-grid {
        grid-template-columns: 1fr;
    }

    .help-card {
        min-height: auto;
    }

    .help-card-icon {
        margin-bottom: 35px;
    }

    .content-layout {
        grid-template-columns: 1fr;
        gap: 45px;
    }

    .help-sidebar {
        position: static;
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        border-top: 0;
    }

    .help-sidebar a {
        text-align: center;
        border: 1px solid var(--help-border);
    }

    .help-sidebar a.active {
        color: #fff;
        background: var(--help-dark);
        border-left: 1px solid var(--help-dark);
    }

    .help-sidebar a:hover,
    .help-sidebar a.active {
        padding-left: 4px;
    }
}

@media (max-width: 700px) {
    .help-container {
        width: min(100% - 28px, 1180px);
    }

    .help-hero {
        padding: 115px 0 70px;
    }

    .help-hero h1 {
        font-size: 48px;
    }

    .help-hero p {
        font-size: 16px;
    }

    .help-section,
    .help-content-section {
        padding: 65px 0;
    }

    .support-box,
    .support-strip {
        align-items: flex-start;
        flex-direction: column;
        padding: 32px 25px;
    }

    .support-box h2,
    .support-strip h2 {
        font-size: 29px;
    }

    .help-sidebar {
        grid-template-columns: 1fr;
    }

    .help-sidebar a {
        text-align: left;
    }

    .content-heading {
        gap: 15px;
    }

    .content-heading h2,
    .content-block h2 {
        font-size: 34px;
    }

    .return-highlight {
        grid-template-columns: 1fr;
        padding: 30px 24px;
    }

    .faq-group-heading h2 {
        font-size: 28px;
    }

    .faq-item summary {
        font-size: 15px;
    }

    .faq-answer {
        padding-right: 10px;
    }
}